ITs a good experience if you need customer service experience. This is extremely important in a call center environment. Good pay for entry level call center work. Follow Add a Review. The manager's were very well trained, and helpful.
We are looking for great people who have a passion for customer service. Instead of working in a traditional call center environment, our Convergys Work At Home program hires customer service agents who work directly from home.
Are you sure you want to delete this answer? They tease you with lots of promises but they will never pay you any money. You just waste your time. Yes there are many great opportunities available to you as you will see by the answers you are getting. Read my profile if you will and contact me. I will share my story and offer some advice. Related Questions Know of any legit work from home companies??!!?
Have you heard of any work at home jobs that are legit? They can talk to you like u are scum and hang up on you, and guess what u have to do? Haven't seen a single person since I've been there move from where they are to a higher up.
I've seen nothing but lateral moves. Scheduling and bidding for schedules; mandated holidays and overtime on weekends; team leaders not following procedures along with employees; low pay for extreme work environment. Do not allow rules and procedures to be set in place if you do not follow them. Do not expect employees to respect a leader that does not abide by the rules they set. Good pay for entry level call center work. Will have to learn on the floor.
Group cohesion, free coffee and tea, lunch trucks would stop by. Not being able to help my customer as much as I know I could. Your response will be removed from the review — this cannot be undone. This will replace the current featured review for targeted profile. Are you sure you want to replace it? View All num of num Close Esc. How does your company compare?
Get a free employer account to respond to reviews, see who is viewing your profile, and engage with your candidates. Follow Add a Review. Close Your trust is our top concern, so companies can't alter or remove reviews. I have been working at Convergys full-time Pros Continuos learning and career growth. Working late, being on phone for hours at a time. Does involve some basic troubleshooting of browser applications, as well as work with some customers who have PC and others who have Mac.
Should go well on a resume for technical support experience. Needs to have dedicated tech support for troubleshooting only, and an accounting department that can give general guidance for customers. Management at my site is good for the most part, but getting ahold of a Subject Matter Expert on the floor is like trying to catch fish in a pond that was only restocked with 3 fish. It creates a lot of customer frustration. Engineering needs to be invested in and isn't.
Either invest and nurture what you have or give it to someone else and don't be surprised if it costs a lot more and be very wary if it costs a lot less. Your staff are assets and if they are any good will in all cases be an amazing ROI. Your response will be removed from the review — this cannot be undone. This will replace the current featured review for targeted profile.
Are you sure you want to replace it? View All num of num Close Esc. How does your company compare? Get a free employer account to respond to reviews, see who is viewing your profile, and engage with your candidates. Follow Add a Review. Close Your trust is our top concern, so companies can't alter or remove reviews. Pros Great pay,and benefits. Cons Do not have a heart attack you have to quit and be rehired as a new employee.
Flag as Inappropriate Flag as Inappropriate. Pros great people to work with. Cons not very high pay for the type of work. Join the Convergys team. See Our Latest Jobs. I worked at Convergys full-time Pros Sit around and basically do nothing for four weeks of paid training.
Cons Once you actually start talking on the phones you might be lost because you have two screens with hundreds of different websites you have to go to. Advice to Management Make training less like a high school atmosphere and actually give ALL the tools we would need once we hit the production floor.
Pros Convergys is a great place to work.
Convergys provided 60 day notice to advised they were shutting down their brick and mortar centers in 3 locations in Utah. I believe they could have done more to keep projects moving forward in these locations/5(5K). Convergys has careers available in 33 countries at + locations. Establish your career with a company that has locations across the world. You can grow personally and professionally - and make a difference for customers and for the communities where we live and work. I work for Convergys work at home. It is the perfect job for me since I am disabled and have trouble working in a call center. The pay depends on the job but it is at least $9 an hour.
Convergys is a rewarding work opportunity if you are able to manage the slight shift adjustments. I believe that if it was not for lack of transportation and unavailability of schedule desire, I would be keeping my employment with Convergys/5(K). Pros. I enjoyed working with Convergys. It was a temporary position last year over the holidays and hoping I can get a more permanent position. With my personal situation, working from home with Convergys was a great opportunity. Convergys, found at iamedaldu.cf, is a business process outsourcing company which specializes in outsourcing the call center functions of their client businesses to work at home call center agents.1/5(2).
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